Return & Refund Policy

At Clarenvo, we want you to be completely satisfied with your purchase. If you are not fully happy, we’re here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The item must be in its original packaging

• Proof of purchase (order number or receipt) is required

To start a return, please email us at clarenvo@gmail.com with your order number and reason for return.

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Refunds

Once we receive and inspect your returned item, we will notify you of the status.

If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

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Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 7 days of delivery at clarenvo@gmail.com with photos of the item. We will arrange a replacement or full refund at no extra cost.

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Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect

• Shipping costs are non-refundable

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Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again

• Contact your credit card company

• Contact your bank

If you’ve done all of this and still have not received your refund, please contact us at clarenvo@gmail.com

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Contact Us

If you have any questions, contact us at:

Email: clarenvo@gmail.com
Store Name: Clarenvo

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Thank you for shopping with Clarenvo.